Frequently Asked Questions

Everything you need to know about shopping at PlantingTree.

How do I determine my size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a tailored look.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our returns portal to start your request.

When will my order ship?

Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Are your materials sustainably sourced?

At PlantingTree, we prioritize ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes across 80% of our seasonal collections.

Can I change or cancel my order?

To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of purchase by contacting our support team.