Returns & Exchanges
At PlantingTree, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your items are in their original condition with tags attached to receive a full refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided through the portal and securely attach it to your return package.
- 3.Package Your Items
Place the unworn garments with original tags in the original shipping bag or a similar protective mailer to prevent damage.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed.